Apple’s first foldable iPhone is facing early controversy after some iPhone Duo users reported screen cracks around the inner display hinge. The issue, now widely being called “iPhone Duo Crackgate,” has emerged just days after the $1,999 foldable went on sale.
Apple has acknowledged an iPhone Duo display issue, saying it affects a “small number” of devices. The company advises customers experiencing inner-display problems to contact AppleCare for a replacement.
iPhone Duo Screen Cracking Near the Hinge
Several affected owners have reported that their iPhone Duo inner screen cracked after hours or days of normal use. In multiple cases, users described the hinge becoming unusually stiff before cracks, bright lines, or other display problems appeared near the fold.
Bloomberg independently verified complaints from more than half a dozen customers, while similar cases have appeared across online communities.
The total number of affected iPhone Duo units remains unknown, and Apple has not announced a recall.
Is the iPhone Duo Hinge Causing Crackgate?
Apple has not confirmed what is causing the iPhone Duo screen cracking issue.
However, an investigation by iFixit suggests the hinge could be involved. Its analysis found that reported damage appears close to internal hinge components, including a central support bar. If the mechanism does not retract correctly while folding, it could potentially create additional pressure on the flexible display.
For now, this remains a theory rather than an officially confirmed cause.
What Should iPhone Duo Owners Do?
Apple says users experiencing an iPhone Duo cracked screen or inner display problem should contact AppleCare for a replacement.
With reports continuing to emerge, Crackgate has quickly become an important durability test for Apple’s first foldable iPhone. The key question now is whether the problem remains limited to a small batch or develops into a wider hardware issue.
iPhone Duo Crackgate: Frequently Asked Questions
Apple has not confirmed the exact cause yet. However, early reports and independent analysis suggest that pressure around the hinge area could be linked to the inner display cracks.
“iPhone Duo Crackgate” refers to reports from some users that the foldable iPhone’s inner display is cracking or developing display problems near the hinge.
Apple has acknowledged the issue affecting a small number of devices and is directing affected customers to AppleCare for replacement support.